CARP Calls for a Seniors Banking Voluntary Code of Conduct

Today CARP asked the Federal Consumer Agency of Canada to make banking secure and safer for older adults.

As part of the ongoing goal to provide more inclusive, responsive and engaged banking practices suitable for seniors’ positive banking, the Voluntary Code of Conduct should include recommendations that banks conduct “elder-friendly” audits of their organizations, including challenging embedded ageism and ensuring that anti-ageist messaging is adopted both internally and externally. CARP’s submission to the FCAC contains 21 recommendations to that end. Read more.