About - CARP

CARP—A New Vision of Aging is Canada’s largest advocacy association for older Canadians promoting equitable access to health care, financial security, and freedom from ageism.

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About Français

“Federal and provincial governments need to hear from Canadians on policies and legislation that sooner or later affect us all. CARP ensures that older Canadians’ voices are heard in Parliament and that vital political promises are made and kept.”

- Moses Znaimer, Chairman of the Board
 

About CARP

CARP is a national, non-partisan, non-profit organization committed to a ‘New Vision of Aging for Canada’ promoting social change that will bring financial security, equitable access to health care and freedom from ageism. “CARP” stands for the Canadian Association of Retired Persons, and is our historic and corporate name. CARP members need not be retired, nor is age a barrier for membership in our association. Anyone who supports our mission is welcome to join CARP.

CARP has over 330,000 members and 25 chapters across Canada.

Our Mandate is to promote and protect the interests, rights and quality of life for Canadians as we age.

Our Vision is to have a society in which everyone can live active, independent, purposeful lives as they age.

Our Mission declares that CARP is committed to enhancing the quality of life for all Canadians as we age by:

Advocating for social change that will bring financial security, equitable and timely access to health care and freedom from discrimination and ageism;

Ensuring that the marketplace serves the needs and expectations of our generation and providing value-added benefits, products and services to members;

and building a sense of community.

About Membership

CARP membership support creates major changes in government policies and protects the dignity of Canadians as we age. Members are also rewarded with discounts on over 100 everyday products and services they know and love from CARP’s trusted partners.

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About CARP Chapters

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CARP Chapters provide the opportunity for CARP members to participate actively in CARP’s mission. Chapters rely on volunteer members who engage with each other and their community to promote awareness of CARP and our goals. Chapters serve as the voice of the national association to local members and community stakeholders. At the same time, Chapters are the eyes and ears of members, reporting back to the National Office with the interests and concerns of their Chapter by identifying local and regional issues and ensuring the development of CARP advocacy takes into account the needs and wishes of members. Chapters operate independently, with volunteer boards responsible for recruiting new members, developing engaging programs and activities and promoting local and national advocacy platforms.

Toll Free Member and Subscriber Support 1-833-211-2277 M-F 8 AM - 5 PM

How is CARP funded?

CARP is a nonprofit organization and does not receive government operating funding. Its advocacy mission is funded through membership fees and through contributions from our affinity partnerships. Through its affiliation with Zoomer Media, CARP has access to multiple media platforms. Advertisers interested in reaching our audience provide a full slate of benefits to members, often covering the cost of membership.

Chapters

Board Of Directors

Moses Znaimer

Chairman and President of the Board

Rudy Buttignol, C.M.

Vice Chair

Bill VanGorder

Treasurer

Maura Cohen

Secretary

Ramona Kaptyn

Director at Large

Team

Rudy Buttignol, C.M.

President

Bill VanGorder

Chief Policy Officer

Anthony Quinn

Chief Community & Benefits Officer

Jeanine Appleton-Bott

Chapter Relations Administrator

Ramona Kaptyn

B.C. Chief Advocacy & Communications Officer

Contact C.A.R.P. Français

CARP is an advocacy group. We are unable to provide personal assistance or support for individuals. If you are an individual in a health crisis, please go to your local emergency department.


For journalists and reporters, contact [email protected] (for quickest reply) or toll free 1-888-363-2279.

Your membership support is important to us.
If you have any other questions, contact us at:
Email: [email protected]
Phone: 1-833-211-2277
8AM to 5PM Eastern Time

Advocacy is a key component of our mandate at C.A.R.P. As a grass-roots organization, we particularly value your input as C.A.R.P. members. If you have a cause you believe we need to address, please tell us by filling out our Advocacy Cause Form here.

C.A.R.P. Head Office


70 Jefferson Ave.
Toronto, ON
M6K 1Y4

Advocacy: [email protected]

Benefits: [email protected]

Questions or Comments About Your C.A.R.P. Membership

Here, you’ll find answers to Frequently Asked Questions about C.A.R.P. membership. Some responses will provide an opportunity for you to log in to CARP’S Online Customer Care Portal at my.carp.ca, as seen below.

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To access your C.A.R.P. member benefits, you must be registered.

First step is to register with your email address and password.
Then you will be able to sign in.

Visit CARP.ca/join to order your C.A.R.P. membership.

Please log in to my.carp.ca. This is C.A.R.P.'s online Customer Care Portal.
If you have not already done so, be sure to register first. Once logged in, you may select "Give A Gift" at the top of the page.

Please log in to my.carp.ca. This is C.A.R.P.'s online Customer Care Portal.
If you have not already done so, be sure to register first. Here you will be able to update your mailing address.
If you are moving, please update your mailing address six weeks prior to your move to prevent correspondence being sent to your old address.

Please log in to my.carp.ca. This is C.A.R.P.'s online Customer Care Portal.
If you have not already done so, be sure to register first.
Here you will be able to:
1. add your email address
2. update your email address
3. remove your email address

Please log in to my.carp.ca This is C.A.R.P.'s online Customer Care Portal.
If you have not already done so, be sure to register first.
Here you will be able to unsubscribe from:
1. Selected C.A.R.P. newsletters
2. C.A.R.P.'s 3rd party mail
3. telephone solicitation

Delivery time for a C.A.R.P. membership card is 3-5 weeks from when your order is submitted. If you still have not received your C.A.R.P. card after 5 weeks log in to my.carp.ca to confirm your Account has been set up and that we have your correct mailing address.
If everything is in order, please notify our customer service department at [email protected] to have the card re-issued to you.
Note, while in my.carp.ca you can print a temporary card until the actual one arrves BY CLICKING ON THE LINK AT THE TOP OF THE PAGE.

Login in to my.carp.ca to confirm your account has been set up and that we have your correct mailing address.
If everything is in order, please notify our customer service department at [email protected] to have a welcome package and member benefit guide issued to you.
Note, while in my.carp.ca you can view the member benefit guide BY CLICKING ON THE LINK AT THE TOP OF THE PAGE.

In order to log in to my.carp.ca you must register first with your email address and password. If you have registered and are having trouble logging in, please double check that you have entered your information correctly. If you still cannot access your account, please follow the steps below to reset your CARP.ca password.
You can request a password reset by clicking on the "Forgot Password" link found at my.carp.ca. (See below)

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After clicking the link you will receive an email from CARP.ca. Follow the instructions below to reset your password.
Password Reset: Open the email from CARP.ca with the Subject "Reset your CARP.ca Password". Please note the password reset link found in this email will expire after 24 hours.

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Enter the password in the "New Password" and "Confirm Password" fields then click "Set Password".

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You will see a confirmation that your password has been reset. Click "Back to Login".

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Sign in with the email address associated with your C.A.R.P. account and enter the new password you just created and click "Sign in".

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If you continue to experience problems, please email us at [email protected] providing your complete name, address and telephone number we can reach you at.

We will notify you by mail when it is time to renew your subscription. By renewing promptly, you can avoid both an interruption in service and future renewal reminders.
For faster service, renew at carp.ca/renew.
Or you may contact us at [email protected].

Log in to my.carp.ca select auto-renewal.
You will be notified before being charged each year.
Your membership will then renew automatically each year at our guranteed lowest rate. You can cancel at any time.

Your membership support is important to us.
If you have any other questions, contact us at:
Email: [email protected]
Mail: CARP - 8799 Highway 89 Alliston, ON L9R 1V1
Phone: 1-833-211-2277
Chat: Live Agent

Effective September 1, 2018

1. NEW and RENEWAL Orders for C.A.R.P. (1. C.A.R.P. only; 2. C.A.R.P. and Zoomer Magazine): C.A.R.P. Membership fees are non-refundable and non-transferable as of September 1, 2018. This new policy will provide 72 hours for the purchaser to cancel the order and receive a full refund. However, once the order (C.A.R.P. or C.A.R.P. and Zoomer Magazine, new or renewal) is placed, and 72 hours (3 days) have passed, then the purchaser decides to cancel the order, the purchaser will NOT receive their money back on the C.A.R.P. portion of the order. If the purchaser would like to cancel the order, they may do so, but the C.A.R.P. portion would NOT be refunded and sent to the purchaser. If the order included Zoomer Magazine, C.A.R.P. portion is non-refundable, the Zoomer portion will allow refunds on un-mailed issues, which would be refunded to the purchaser.

2. IMPORTANT NOTE: This new policy (where C.A.R.P. portion of orders is not refundable to the purchaser) will only impact orders that come in after September 1st, 2018. Customers who purchased or renewed before this date will be eligible to receive refunds on their C.A.R.P. membership as they will be grandfathered on the original terms and conditions that were in place at the time of purchase.

C.A.R.P. & ZoomerMedia Limited

CARP operates under a unique business model. Through our affiliation with ZoomerMedia, CARP has access to multiple media platforms. ZoomerMedia’s advertisers interested in reaching CARP’s audience provide a full slate of benefits to members, often covering the cost of membership.

In some cases, clicking on links in CARP's website or emails will lead to landing pages on the Zoomer Media website.

From time to time, special offers to CARP members are described as CARP approved or CARP recommended. ZoomerMedia advertisers will be screened by CARP’s Due Diligence Committee in order to qualify for any CARP endorsement.