Frauds and Scams Prevention Webinar

Presented by CARP Nova Scotia Chapter for National Fraud Prevention Month.

Watch the Webinar here

What you should you know about Frauds and Scams
Wednesday, March 22, 2023
3pm – 4:30 pm Atlantic Time Zone,  on Zoom.
  • Be updated on how you can Identify, stop, and report Frauds and Scams.
  • Learn more about grandparent scams, e-mail scams, telephone solicitation, social media attacks, bank frauds and door-to-door scams.
  • Be forewarned by being armed with the facts. Let the experts tell you what you need to know to recognize fraud, reject fraud and report fraud.

Sgt. Andrew Joyce – Financial Crime Division, RCMP
Lisa Bennett – Senior Safety Coordinator, Lunenburg County
David Harrison – Nova Scotia Securities Commission
Roy Hayward, Chair of the CARP Financial Security Advocacy Committee
Bill VanGorder, Chief Operating Officer of National CARP.


Fraud losses in Canada reach another historic level – Update from the Canadian Anti-Fraud Prevention Centre

February 27, 2023
Ottawa, Ontario

News release

In the past decade, technology has completely transformed the criminal landscape, making fraud easier to commit, more widespread, and more sophisticated than ever before. In 2022, the Canadian Anti-Fraud Centre received fraud and cybercrime reports totalling a staggering $530 million in victim losses. Nearly a 40% increase from the unprecedented $380 million in losses in 2021. Unfortunately, the increase in financial loss isn’t tied to an increase in reporting—the Canadian Anti-Fraud Centre estimates that only 5 to 10% of people report fraud. The Canadian Anti-Fraud Centre, the Royal Canadian Mounted Police, and the Competition Bureau are once again joining forces this March to lead the 19th edition of Fraud Prevention Month.

While law enforcement agencies and members of the Fraud Prevention Forum are committed to strategically collaborating and dedicating resources to preventing and combatting fraud, Canadian consumers and businesses also have a huge role to play to help stop fraudsters. Education and awareness are the strongest line of defence against scams and fraud.

If you or someone you know is a victim of a fraud, contact your local police service to report the crime and also report it to the Canadian Anti-Fraud Centre online or toll-free at 1-888-495-8501. If a financial loss did not occur, still report it to the Canadian Anti-Fraud Centre. If you have information about deceptive marketing practices, report it to the Competition Bureau. Your reports are essential to identify linkages, catch criminals, and prevent further victimization.

In 2022, the Canadian Anti-Fraud Centre received a total of 70,878 reports and 37,047 of these reports were victims of mass marketing fraud. Additionally, the Canadian Anti-Fraud Centre received reports of 19,560 victims to identification fraud.

The top three most reported types of fraud this past year were phishing, extortion and personal information scams, all frauds designed to get you to pay or give away sensitive information like your Social Insurance Number, passwords or banking details.

The 2022 top three frauds with the highest levels of reported victim losses were investment scams, particularly cryptocurrency fraud, romance scams, and spear phishing.

Due to the overlapping nature of fraud and cybercrime, the Canadian Anti-Fraud Centre works closely with the RCMP’s National Cybercrime Coordination Centre. The Canadian Anti-Fraud Centre and National Cybercrime Coordination Centre are currently
working together to develop a new national cybercrime and fraud reporting system. The System is in BETA operation and, once fully operational in 2023-2024, it will improve the public reporting of cybercrime and fraud incidents for operational and user experience purposes.

What to do if you’re a victim of fraud

  1. Collect your thoughts
  2. Contact your financial institutions
  3. Contact the police
  4. Report the incident
  5. Protect yourself from future fraud

Collect your thoughts

Stay calm. Gather all information about the fraud, including:

  • documents
  • receipts
  • copies of emails and/or text messages

Contact your financial institutions

Report the incident to the financial institution that transferred the money.

If you’re a victim of identity fraud:

  • place flags on all of your accounts
  • change all of your passwords
  • report the fraud to both credit bureaus (Equifax and TransUnion)

Contact the police

Report the incident to your local police and get a file number for future reference. If you find suspicious activity on your credit report, update your file with the police.

Report the incident

Contact the Canadian Anti-Fraud Centre toll free at 1-888-495-8501 or through the Fraud Reporting System.

Depending on the type of fraud, or how it occurred, you’ll also want to report it to other organizations.

Fraud that took place online through a website

Report the incident directly to the administrators of the website. You can do so through a link such as “Report Abuse” or “Report an Ad”.

Redirected mail

If you suspect that someone had your mail re-directed, contact Canada Post.

You should also notify your service provider (telephone, cell phone, electricity, water, gas, etc.) of the identity fraud.

Lost, stolen, or misused immigration documents

Please contact Citizenship and Immigration Canada if:

  • your immigration documents have been lost or stolen
  • you suspect someone is fraudulently using them

Lost or stolen passport

If your passport is lost or stolen, report the incident to Passport Canada and to your local police.

If you are outside of Canada, you must report the loss or theft to the nearest Canadian government office abroad.

Stolen Social Insurance Number

Learn what to do if you suspect someone is using your Social Insurance Number (SIN).

Lost or stolen provincial or territorial identity documents

These documents include:

  • your birth certificate
  • your driver’s license
  • your health card
  • other documents issued by a province or territory

Please contact the province or territory that issued the document if:

  • the document has been lost or stolen
  • you believe someone is fraudulently using this information

You can find contact information on provincial and territorial government websites.

Protect yourself from future fraud

Scammers often target victims of fraud a second or third time with the promise of recovering money. Always do your due diligence and never send recovery money.

Share any updates with the Canadian Anti-Fraud Centre, your financial institutions and police.

Tell family, friends, neighbours and co-workers about your experience. You may prevent someone else from becoming a victim.