Fall 2009 Newsletter

We spent two nights in hotel, finally gave up and drove home in a rental and went back for the truck when they got it running five days later. We submitted all receipts as instructed by customer service staff but guess what – not a penny have we received. We’re out over $750.00.

So….if you’re inclined to feel sorry for GM, don’t. If you see their advertisement for quality equal to any don’t believe it. And if you feel guilty about buying Japanese or other foreign products – don’t. GM still doesn’t understand quality or customer service.

My view, and welcome to it. Ron Farrell

• If you have an issue you would like to vent, just email us at [email protected] and let us know.

For more information about our North Bay and District Chapter, check out our website at http://www.carp.ca/northbay/